Privacy Policy
Privacy Policy
Last Updated: Aug, 2, 2026
This Privacy Policy describes how glowpopup.com “Site,” “we,” “us,” or “our” collects, uses, stores, and discloses your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.
Our online store is powered by SHOPLINE, and we may use third-party service providers to operate our website, process payments, fulfill orders, provide customer support, analyze website activity, and deliver marketing communications.
1. Contact Information
If you have questions about this Privacy Policy, our privacy practices, or wish to make a privacy-related request, please contact us:
Email: support@glowpopup.com
United States
glowpopup™
2. Personal Information We Collect
When you visit our Site or place an order, we may collect information that identifies, relates to, describes, or can reasonably be associated with you.
Device and Website Usage Information
- Purpose: To operate the Site, improve user experience, analyze performance, prevent fraud, and support advertising or marketing activities.
- Source: Collected automatically through cookies, log files, web beacons, tags, pixels, and similar technologies.
- Information collected: Browser type, IP address, device information, time zone, cookie data, pages viewed, search terms, referring pages, and interactions with the Site.
Order Information
- Purpose: To process payments, fulfill orders, arrange shipping, send order confirmations, prevent fraud, provide customer service, and communicate with you about your order.
- Source: Collected directly from you during checkout or account registration.
- Information collected: Name, billing address, shipping address, email address, phone number, order details, payment-related information, and transaction details.
Customer Support Information
- Purpose: To respond to inquiries, resolve issues, process returns or refunds, and improve customer service.
- Source: Collected directly from you when you contact us.
- Information collected: Contact details, order number, messages, photos, videos, return details, and other information necessary to assist with your request.
3. How We Use Personal Information
We may use personal information to:
- Operate and maintain our website
- Process payments and fulfill orders
- Arrange shipping and delivery
- Send order confirmations, updates, and customer service messages
- Respond to inquiries, returns, refunds, and disputes
- Detect, prevent, and address fraud or security issues
- Improve our products, services, website, and customer experience
- Send marketing communications where permitted
- Provide personalized content, offers, or advertising
- Comply with legal obligations and enforce our policies
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, remember preferences, store shopping cart information, analyze website performance, and support advertising or marketing activities.
Cookies may also be used for abandoned checkout reminders by email, SMS, or other communication channels where permitted.
Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect certain website functions.
5. Sharing Personal Information
We may share personal information with third-party service providers that help us operate our business and provide services to you, including:
- SHOPLINE, our e-commerce platform provider
- Payment processors and fraud prevention providers
- Shipping carriers, warehouses, and fulfillment partners
- Email, SMS, and customer support service providers
- Analytics and advertising partners
- Professional advisors, legal, compliance, or security service providers
- Government authorities or law enforcement where required by law
We do not sell your personal information for direct monetary profit.
6. Behavioral Advertising
We may use personal information and website activity data to provide personalized advertisements, measure marketing performance, and improve advertising relevance.
This may involve sharing limited browsing or purchase data with advertising partners through cookies, pixels, tags, or similar technologies.
You may be able to opt out of targeted advertising through the privacy settings of platforms such as Facebook, Google, Bing, or through industry opt-out tools such as the Digital Advertising Alliance.
7. SMS and Email Marketing
If you subscribe to SMS, MMS, email, or other marketing communications, we may use your contact information to send promotional messages, abandoned checkout reminders, order updates, and related communications.
You may opt out of marketing communications by following the unsubscribe instructions included in the message or by contacting us at support@glowpopup.com.
We do not sell, rent, or share your phone number with third parties for their own direct marketing purposes.
8. Minors
Our Site is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. Data Retention
We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If you would like to request deletion of your personal information, please contact us at support@glowpopup.com.
10. Your Rights
GDPR / EEA Residents
If you are located in the European Economic Area, United Kingdom, or another region with similar privacy rights, you may have the right to:
- Access the personal information we hold about you
- Request correction or update of your personal information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Request data portability
- Object to or restrict certain processing activities
California Residents
If you are a California resident, you may have the right to:
- Know what categories of personal information we collect
- Know how we use and disclose personal information
- Request deletion of personal information
- Opt out of certain sharing or sale of personal information, where applicable
- Authorize an agent to submit a request on your behalf
To exercise your rights, contact us at support@glowpopup.com.
11. International Data Transfers
Your personal information may be processed or stored in countries or regions outside your location, including the United States and other countries where our service providers operate.
By using our Site, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your country.
12. Do Not Track Signals
Because there is no consistent industry standard for responding to “Do Not Track” browser signals, our Site may not alter its data collection and usage practices when such signals are received.
13. Automated Decision-Making
We do not engage in fully automated decision-making that produces legal or similarly significant effects on users. However, our platform, payment processors, or fraud prevention providers may use limited automated tools to detect and prevent fraud or security risks.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. The latest version will be posted on this page.
For any questions about this Privacy Policy, please contact us at support@glowpopup.com.